frequently Asked Questions | Sylvan Tributary

Thinking about settling into your new home at Sylvan Tributary? You'll likely have a few questions along the way, and our team is always happy to help. We keep everyday living here easy and convenient, and getting answers about our apartments in Douglasville, GA, is just as simple. This page brings together the questions we hear most, covering tours, applications, fees, pets, parking, and more. Take a look below for the information you need.

Apartments & Floor Plans

  • Our apartments for rent in Douglasville, GA, include one and two-bedroom homes with versatile layouts in a range of sizes. Whether you'd like a functional space that's easy to keep up with or extra room to spread out, there's a fit for you here. Head to our Floor Plans page to compare them all and pick your favorite.

  • Yes, we have accessible units at Sylvan Tributary, and helping you find an apartment that supports your needs is part of making every resident feel at home. Reach out to our leasing team, and we'll gladly share current availability along with the specific features each one includes.

  • Yes! You can tour select homes virtually right from our Floor Plans page, so getting to know your future space is as easy as clicking play, wherever you happen to be. Once you've picked a favorite, schedule a tour and we'd love to show you around in person.

  • Our apartments come unfurnished, giving you the freedom to style each room with the pieces you love and make it feel like home from day one.

Pricing & Fees

  • Your security deposit is based on your approval status, so here's a quick look at what to expect:

    • Approved applications: half of one month's rent

    • Conditional approvals: one full month or one and a half months of rent

    If you'd like more information on which option applies to you, our team is happy to go over it with you.


  • Utilities aren't included in your monthly rent and are billed separately, which puts you in charge of your own usage and lets you manage costs in a way that suits your routine.

  • Staying connected at Sylvan Tributary is easy. Our internet provider is Xfinity, so getting your Wi-Fi set up in your new apartment is a simple part of settling in.

  • Paying rent fits right into your day with our online Resident Portal, where you can take care of it from anywhere.

  • Yes, please note there are a few monthly fees, and each one supports the everyday services and upkeep that keep our shared spaces looking their best for everyone who calls Sylvan Tributary home. Here's the breakdown:

    • Internet: $65

    • Pest control: $5

    • Water and sewer: based on usage

    • Trash: $20

Tours & Visits

  •  We'd love to show you around! You're welcome to stop by without an appointment, or if you'd rather plan ahead, you can schedule a tour at a time that works for you. Prefer to connect first? Give us a call or send a message through our Contact page, and our team will gladly set up the best way for you to see Sylvan Tributary in person.

Application & Leasing

  • Applying for one of our homes is simple, and it all starts on our Floor Plans page. Use the filters to narrow your search, select the apartment you like best, and add your preferred move-in date. From there, just click the contact option, and our leasing team will happily guide you through the rest.

  • Yes, there's a $50 application fee, which covers processing your submission so our team can get everything reviewed and keep things moving along.

  • Getting ready to apply is easy, since you'll only need two things: proof of income and a form of identification. Having them on hand before you start keeps the process quick and simple.

  • To qualify for one of our apartments, we ask that your income be 3 times the monthly rent.

  • With lease terms ranging from 12 to 15 months, you'll have plenty of time to settle in, get to know the neighborhood, and make your apartment feel like your own.

  • To help keep Sylvan Tributary a place where every resident feels at home, please note that subleasing isn't permitted at our community.

  • Yes, renters' insurance is required, so your home and everything in it stay protected. For specific coverage requirements, connect with our leasing office, and we'll share the information you need to get set up.

  • We're so glad you're staying! We'll send your renewal offer 90 days before your current lease ends, giving you time to review it at your own pace and keep enjoying life at Sylvan Tributary.

  • At this time, affordable housing options aren't available in our community. Our team would be glad to chat about what we have and help you plan your move, so don't hesitate to get in touch.

Pets

  • Absolutely! As a pet-friendly community in Douglasville, GA, we're happy to welcome your companions home with you.

  • As you get ready to move in with your companion, please note the following fees:

    • Pet fee: $300 for one pet or $600 for two pets

    • Monthly pet rent: $25 per pet

  • To keep our community comfortable for every resident and their companions, aggressive breeds aren't permitted. If you'd like to know what applies to your pet, our team will gladly share more information.

  • Your pup will love our on-site dog park, with room to run around and make new friends right here at home.

Amenities & Facilities

  • Living at Sylvan Tributary means some of the best parts of your day happen right here at home. Fit in a workout at our 24-hour fitness center whenever your schedule allows, then cool off by the lounge pool on a warm Georgia afternoon. When you need a change of scenery, the clubhouse is ready, whether you're getting some work done or catching up with neighbors. See everything waiting for you on our Amenities page.

  • Yes, every apartment comes with its own in-home washer and dryer, so you can take care of laundry on your own time, with no shared machines or extra trips.

  • Yes, bike storage is available on the property, so you can keep your ride close to home and ready for your next outing.

  • Yes, high-speed internet is available through Xfinity, making it easy to stream a new series or join a video call for work from the comfort of your own space.

Parking

  • Yes, parking is available for $10 per month, so your car stays close by and ready to go whenever you're heading out for the day.

  • Your guests are always welcome at Sylvan Tributary, and there are no restrictions on overnight visits. Please note that if they'll be staying longer than one night, we do ask that they register.

  • While we don't have EV charging stations on-site, you'll find convenient options nearby. Our team is glad to recommend the closest spot for you, so let us know whenever you need a suggestion.

Move-In & Move-Out Support

  • Making your apartment feel like home is part of the fun, so go ahead and style it with the decor and personal touches you love. Just keep in mind that the space needs to be returned to its original condition when you move out.

  • Your guests are always welcome at Sylvan Tributary, and there are no restrictions on overnight visits. Please note that if they'll be staying longer than one night, we do ask that they register.

  • We know situations can shift, and if you need to move out before your lease ends, please note that an early termination fee applies. Our team will guide you through the process, so you know exactly what to expect.

  • When you're getting ready to leave, please note that we require 60 days' notice and a completed move-out inspection, and our team will be happy to make the process as easy as possible.

  • You can expect your security deposit refund within 30 days of your move-out date.

Maintenance & Requests

  • We want your home to feel well cared for, which is why there are a few easy ways to submit a maintenance request. You can send one online, give us a call, or stop by the leasing office in person, whichever fits your day best.

  • Taking care of your home and our community is important to us, so emergency maintenance is handled the same day, and non-emergency requests are addressed within 24 to 48 hours. Either way, you can count on our team to get things back on track quickly.

Community & Lifestyle

  • Yes, quiet hours begin at 11 PM, and since being a good neighbor goes a long way, we kindly ask everyone to keep noise levels in mind so each resident can relax and feel at home.

  • Several Douglas County School System schools are located near Sylvan Tributary, including:

  • Sylvan Tributary is part of Tributary Village in Douglasville, where some of your new favorite spots are right outside your door. Picking up a latte at Just Love Coffee & Cafe or grabbing dinner with friends at Twisted Pye Kitchen & Cocktails becomes part of your routine, and Street Corner Urban Market makes quick grocery runs easy. Weekends bring even more to enjoy, with Sweetwater Creek State Park close by and Arbor Place Mall about a 20-minute drive. 

    Living in the Atlanta metro comes with plenty of perks, too. Riverside Parkway connects you to I-20, putting the city about 30 to 35 minutes away for work or a night out. When it's time to catch a flight or pick up loved ones, Hartsfield-Jackson Atlanta International Airport is roughly 35 minutes from home, so your next trip starts sooner than you'd think. You'll find even more about the area on our Neighborhood page.


  • To keep our shared spaces comfortable for everyone, Sylvan Tributary is a non-smoking community, and we appreciate every resident's help in caring for the place they call home.

Still Have Questions? Contact Us Today!

Now that you have a clearer picture of life at Sylvan Tributary, our team is always glad to chat about anything else on your mind. Give us a call, send a message through our Contact page, or stop by the leasing office to talk in person, whichever feels easiest for you. When you're ready to see our apartments up close, schedule a tour, and we'll happily show you around your new home.